Olympia's drinking water system
Every day, the City of Olympia delivers affordable, high-quality drinking water to over 60,000 people through approximately 20,000 connections. This water consistently meets 100 percent of US Environmental Protection Agency standards for safe drinking water.
Call before you dig
Keep your water meter clear
Call 8-1-1 (at least 2 full business days in advance) anytime you plan on digging more than 12 inches in depth, no matter the project or tools used. There may be underground utility lines in your yard. Utility locates are free for homeowners and can prevent damage to lines, property damage, and personal injury, and it's the law! (RCW.19.122)
Shutting your water off
Please take a minute to locate the City water meter that services your home or business. Make sure it is clear of debris and/or vegetation. We need access to take readings and perform routine maintenance - quick and easy access saves time and money.
Remember do not pile dirt, plant landscaping, or place pots or lawn ornaments on top of the meter box. Doing so not only makes access difficult, but may also damage the meter.
Suspect a leak or can't find your meter? Give Utility Billing a call at 360.753.8340. We would be happy to help.
Checking for leaks
Need to shut the water off at your home or business? Here are a few tips:
- Do not access the meter box to shut off water, for assistance, call Utility Billing at 360.753.8340.
- Need Your Water Turned Off Frequently? Consider installing a shut off valve after the City water meter. Then you can shut the water off yourself. No need to call ahead or wait.
- Call Two Days in Advance: We will schedule someone to come out and turn your water off at no charge.
- Have an emergency? We are here to help. Call Utility Billing at 360.753.8340, 8:00 a.m. to 5:00 p.m., Monday through Friday. For after hours emergencies, call 360.753.8333.
- There is no charge for disconnect/reconnect services during business hours or for after-hours emergencies. There will be a $110 charge for any after-hours non-emergency disconnect/reconnect.
Have a high water bill? Common household leaks can waste up to 10,000 gallons of water per year. Typical leaks include dripping faucets, worn toilet flappers and broken supply or irrigation lines. Learn how to determine if you have a leak and how to repair it by visiting Home Water Works for tips and tutorials.
Our annual Water Quality Report (WQR) includes Olympia's water quality test results and highlights the efforts and programs it takes to ensure we have great tasting, high quality water at a reasonable cost for generations to come.
Olympia's water conservation goal is to reduce indoor water use by 100,000 gallons per day, and outdoor use by 5%. You can help us get there! We have a variety of tips, rebates and free devices to help you become WaterWise.
One hundred percent of Olympia's drinking water comes from groundwater. Activities on the surface of the land have the potential to contaminate and deplete our groundwater.
Property and business owners are required to install and maintain backflow prevention assemblies where they are needed. Water utility customers are also responsible to have their backflow assemblies tested annually by a State Certified Tester.